Frequently Asked Questions

General

Which Country is our store based in?

Our store is based in the United States. It is managed from multiple locations worldwide.

How often are new products released?

We aim to release new products on daily basis.

Do I get a confirmation email regarding my order?

Yes, A confirmation email regarding your purchase will be sent to your email address.

Shipping

Which Country do you Ship to?

Currently We only ship orders to United States May be in the Future we will add more Countries.

Do All the products have free shipping?

Yes, All of our products have free shipping.

What are your Tax Rates?

We are happy to tell you that There are no Taxes.

How Can I Track My order?

You will receive tracking information once your order has been shipped, please refer to the Track order page to track your order.

How long is the processing time for orders?

All orders may take from 3 to 7 days processing time, we will give you 24 hrs to cancel your order if you want, after that your order will be in the processing state( 3 – 7) days and we will not be able to cancel it.

How long after placing my order should i expect to receive my shipment?

All orders are shipped from our warehouse within 3-7 days of the order being placed, you should expect to receive it within 2 – 3 weeks.

Due to the high volume of orders we are receiving, your shipment may take longer than usual. Rest assured, we are working hard to get everything out ASAP. We know it may be frustrating to wait longer than expected for your order, but the one thing we don’t want to do is sacrifice the quality of our products. Thanks for understanding.

Payments

What Are your Payment Option?

We accept all types of major credit cards (MasterCard, Visa, American Express), as well as PayPal. Discover can be used only with PayPal.

What Currency is used during the Purchase?

Our Products is Listed so you can pay with The US Dollar (USD)

Are Payments through this website Secured?

Yes, All of our Transaction and Payments are secured with SSL Protocol.

Resolutions

What I should do if i want to cancel my order?

Please contact us as soon as possible within 24 hrs from ordering, as we process orders immediately we may not be able to cancel it after 24 hrs from ordering.

Is it possible to return or refund an item?

You can return an item within 30 days of purchase if certain conditions are satisfied. please refer to the return policy page for more information.

Support

Can I get Further support?

You can get further support by contacting us at the following email: support@luxurylikestore.com   or by submitting a ticket in the Contact us page and we will reply to you as soon as possible